Terms and conditions for irot Time
As at 22 September 2026
Jasmann Werk 52, owner Muhammad Saeed
Elberfelder Straße 72, 42553 Velbert, Germany
E-mail: time@irot.com
(the "Provider")
§ 1 Scope
(1) These terms apply to all contracts concerning the "irot Time" software between the Provider and its customers.
(2) The offering is addressed exclusively to businesses within the meaning of § 14 of the German Civil Code (BGB), to legal persons under public law and to special funds under public law. No contracts are concluded with consumers.
(3) Terms of the customer that differ from or add to these apply only if the Provider agrees to them expressly in text form.
§ 2 Services
(1) irot Time is software for recording and evaluating working time, absences and shifts. The scope of functions follows from the plan and the modules booked, as described on the Provider’s website (features, prices) at the time the contract is concluded.
(2) There are two modes of operation:
- Cloud: the Provider operates a dedicated instance with its own database for the customer on servers in Germany and makes it available over the internet.
- Self-hosted: the customer receives an installation package and a licence and operates irot Time on its own hardware under its own responsibility.
(3) irot Time supports the customer in meeting its duties under the German Working Time Act and Minimum Wage Act and in preparing payroll. Responsibility for the records, for their accuracy, for payroll and for compliance with employment law remains with the customer. Notices given by the software about legal provisions do not replace legal advice.
§ 3 Free use
(1) irot Time may be used permanently and without providing payment details for up to and including three active employees, with all functions except the AI assistant (§ 8). There is no time limit. Free use does not give rise to a paid contract; an obligation to pay begins only with an order under § 4.
(2) In the first 30 days after setup, every company, whatever its size, has all functions including the AI assistant free of charge. This trial ends by itself and does not turn into a paid contract.
(3) If, after those 30 days, the customer exceeds the limit in paragraph 1, recording working time and the evaluations remain usable so that no record is lost. Changes to employees, settings and requests then require a licence.
(4) The Provider does not delete an instance used free of charge while it is in use. If the Provider intends to delete it because it has not been used for a prolonged period, it notifies the customer in text form at least 30 days beforehand and gives the customer the opportunity to export its data.
§ 4 Conclusion of contract and term
(1) The customer’s order — through the order form on the website, by e-mail or in text form — is an offer. The contract is concluded when the Provider confirms the order in text form or provides the licence. Where the Provider offers payment through a payment service provider, the contract is also concluded upon completion of that payment process.
(2) Monthly payment: the contract runs for one month and is extended by one month at a time unless terminated by the end of the current month.
(3) Annual payment: the contract runs for one year and is extended by one year at a time unless terminated with one month’s notice to the end of the term.
(4) One-off purchase for self-hosted operation: the right of use and the updates apply for four years from the issue of the licence. There is no automatic extension. After expiry, recording working time and the evaluations remain usable; a new licence is required for changes.
(5) Termination requires text form; an e-mail to time@irot.com is sufficient. The right to terminate for good cause remains unaffected.
§ 4a Satisfaction guarantee (60 days)
(1) In addition to statutory rights, the Provider grants the customer a voluntary right of return: within 60 days of receiving the first request for payment, the customer may declare in text form, without giving reasons, that it does not wish to continue the contract. An e-mail to time@irot.com is sufficient.
(2) In that case the Provider refunds in full the fee paid for the current billing period. The refund is made without undue delay, and at the latest within 14 days of receipt of the declaration, by the same means used for payment.
(3) The contract ends with the declaration. Access to the instance remains for 30 days from receipt of the declaration so that the customer can export its data under § 11. After that, the instance and the database are deleted; encrypted backups expire after a further 30 days.
(4) Paragraph 1 applies once per customer. It does not apply to the one-off purchase for self-hosted operation under § 4(4), because the software has already been handed over there.
(5) As a business, the customer has no statutory right of withdrawal under § 312g(1) in conjunction with § 13 BGB; paragraph 1 is a voluntary undertaking by the Provider.
§ 5 Prices and payment
(1) The prices published on the Provider’s website at the time the contract is concluded apply. They follow the company size (the number of active employees in irot Time), the plan and the modules booked. All prices are exclusive of statutory VAT.
(2) The fee is due in advance for the respective billing period and is paid by invoice within 14 days or through the payment service provider offered.
(3) If the number of active employees exceeds the company size booked on more than a temporary basis, the Provider notifies the customer in text form. From the following billing period, the price for the appropriate company size then applies.
(4) The Provider may change the prices for ongoing contracts by giving six weeks’ notice with effect from the beginning of a new billing period. The customer may in that case terminate with effect from the date of the change; the Provider points this out in the notice.
§ 6 Rights of use
(1) For the term of the contract, the customer receives the non-exclusive, non-transferable right to use irot Time for its own business purposes within the scope of the company size and modules booked.
(2) For self-hosted operation, the right of use applies to one installation per licence. The software may not be modified, reverse-engineered or passed on to third parties, except where §§ 69d, 69e of the German Copyright Act permit otherwise.
§ 7 Availability and support (cloud)
(1) The Provider makes the cloud instance available with an availability of 99% on a monthly average. Announced maintenance windows, as a rule at night or at weekends, and disruptions for which the Provider is not responsible are excluded.
(2) Support enquiries are received by e-mail at time@irot.com and answered on working days (Monday to Friday, except public holidays in North Rhine-Westphalia), as a rule by the following working day. The previous address support@gnavo.de continues to exist and is still read; a declaration sent to it — including a termination — remains effective.
§ 8 AI functions
(1) The "AI assistant" module is optional. It remains switched off until the customer’s administration expressly switches it on.
(2) Answers and suggestions from the AI are aids, not decisions. The customer checks them before acting on them.
(3) Use is limited to the monthly allowance for the company size booked. The data processing involved is governed by the data processing agreement.
§ 9 Data, backup, end of the contract
(1) The customer remains the controller for the personal data of its employees. For cloud operation, the data processing agreement under Art. 28 GDPR applies, published on the Provider’s website; it becomes part of this contract together with the contract for cloud operation.
(2) The Provider backs up the data of each cloud instance daily and keeps the backups for 30 days.
(3) The customer may export its data in full at any time (Settings → Data export). After the contract ends, the instance remains available for an export for 30 days; after that the Provider deletes the data unless the customer requests otherwise. Backups are deleted when their retention period expires.
§ 10 The customer’s co-operation
The customer keeps access data, passwords and PINs confidential, assigns roles and rights under its own responsibility, involves any works council that exists (§ 87(1)(6) of the German Works Constitution Act) and informs its employees in accordance with Art. 13 GDPR. For self-hosted operation the customer provides the hardware, operating system, backups and updates.
§ 11 Defects
(1) The Provider remedies defects in the software within a reasonable period. The customer reports defects in text form with a comprehensible description.
(2) For self-hosted operation the Provider is not liable for defects attributable to changes made by the customer or to an environment not supported by the Provider.
§ 12 Liability
(1) The Provider is liable without limitation in cases of intent and gross negligence, for damage arising from injury to life, body or health, under the German Product Liability Act and to the extent of any guarantee given.
(2) In cases of slight negligence the Provider is liable only for breach of a material contractual duty on whose fulfilment the customer may regularly rely, and then limited to the foreseeable damage typical for this type of contract, and at most to the fee paid by the customer in the twelve months before the event giving rise to the damage.
(3) For loss of data the Provider is liable only to the extent that would also have arisen had data been backed up properly; in cloud operation the Provider undertakes the backup under § 9(2).
(4) Fines imposed on the customer for breaches of working time or minimum wage law are not damage to be compensated by the Provider, unless they are based on a defect in the software for which the Provider is responsible under paragraph 1 or 2.
§ 13 Changes to these terms
The Provider may change these terms with effect for ongoing contracts where there is an objective reason to do so, such as a change in the law or new functions. It notifies the change in text form at least six weeks before it takes effect. If the customer does not object before the change takes effect, the change is deemed accepted; the Provider points out this consequence and the right to terminate in the notice.
§ 14 Final provisions
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) The place of jurisdiction for all disputes arising from this contract is Velbert, Germany, to the extent legally permissible.
(3) Should any provision be invalid, the remainder of the contract remains effective.
Binding version: Allgemeine Geschäftsbedingungen (German). See also the data processing agreement and the privacy policy.